OpenText Document Presentment Live for SAP Services
Seamless integration into SAP CCM customer experience software, SAP Interaction Center, SAP SuccessFactors SAP Fiori, and SAP Hybris
Seamless integration into SAP CCM customer experience software, SAP Interaction Center, SAP SuccessFactors SAP Fiori, and SAP Hybris
Streamline and automate ad hoc content generation and distribution from SAP solutions,
including SAP SuccessFactors, SAP Fiori, and SAP Hybris
OpenText Document Presentment Live for SAP Solutions (also called SAP Document Presentment Live by OpenText) is an add-on on to OpenText Document Presentment for SAP Solutions that enables integration with SAP systems for on-demand document generation. As an SAP system user, SAP ERP or SAP CRM, you have customer interaction and the need to send out letters to your customers. With OpenText Document Presentment Live for SAP Solutions, you can write a personalized letter or email to a customer, and you don’t need to worry about the correctness of the address and other business information, nor the layout and formatting, or the printing. Depending on your system setup, you can either write that letter to a single contact person using Live Letters or to a group of recipients using Live Mail Merge. These features make it easy to send documents out to your customer and keep them organized and in order.
Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts.
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Anu Iyer (IT Adviser) explains how Puget Sound Energy used OpenText Document Presentment for SAP Solutions and OpenText Document Presentment Live for SAP Solutions to improve customer engagement with personalized, effective billing and omnichannel delivery. The Ecodocx team helped Puget Sound Energy by providing end-to-end implementation of the above-mentioned OpenText solutions.
Puget Sound Energy (PSE) is a Washington state energy utility providing electrical power and natural gas primarily in the Puget Sound region of the northwest United States.
The utility serves electricity to more than 1.1 million customers in Island, King, Kitsap, Kittitas, Pierce, Skagit, Thurston, and Whatcom counties; and provides natural gas to 750,000 customers in King, Kittitas, Lewis, Pierce, Snohomish, and Thurston counties.
We provide services for all versions of OpenText Document Presentment Live for SAP Solutions and OpenText Document Presentment for SAP Solutions (based on OpenText StreamServe). We help you define the requirements you must meet, including those related to your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.
Need some advice on your OpenText StreamServe? Do you have a concern, or would you simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or a one-time service.
Our team provides general and custom training sessions for all versions of SAP Document Presentment and Document Presentment Live. During our training sessions, we provide knowledge transfer and share best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our locations in Europe, or remotely during WebEx sessions.
If you lack the needed expertise or manpower to pull off the next major OpenText project by yourself, here are a few options for you to consider.
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