Case Study: Acushnet Holdings Company
Automated the distribution of documents generated by OpenText StreamServe into SAP Commerce cloud’s file system by creating a custom Java output connector
Automated the distribution of documents generated by OpenText StreamServe into SAP Commerce cloud’s file system by creating a custom Java output connector
Industry: Manufacturing | Customer: Acushnet Holdings Company | Solutions: OpenText Exstream/StreamServe, OpenText Managed Support Services
The Acushnet Holdings Company is a global leader in the design, development, manufacturing, and distribution of performance-driven golf equipment and clothing, which are widely recognized for their excellence in quality. The company entered the golf ball business in 1932.
Acushnet is best known for its Titleist golf balls. It also produces clubs such as irons, drivers, and putters (under the Scotty Cameron brand), as well as other equipment, apparel, and accessories under the brands FootJoy and Pinnacle.
Driven by their industry experience, Acushnet focuses on serving dedicated and discerning golfers. Their products are sold in on-course golf pro shops and in selected golf specialty and sporting goods retailers. Therefore, the company is recognized as one of the most authentic and enduring companies in the golf industry.
Acushnet was also widely known for its golf club and equipment brand, Cobra Golf, which was sold to PUMA in 2010.
Since 2011, FILA, the international sporting goods producer, has become the majority stakeholder of Acushnet Holdings Company.
As a global market player, Acushnet Holdings Company must continually optimize its business processes to remain competitive and productive. The company has been an OpenText StreamServe (now Exstream) customer for many years. It uses the CCM product to format, generate, and distribute statements and invoices, using data from its Infor M3 ERP system.
The customer wanted to change the destination of the documents that are generated by the StreamServe application.
Instead of pushing the invoices and packing lists generated by OpenText StreamServe to the existing file share, the files should be sent to the SAP Commerce cloud’s file system, which is based on Microsoft Azure Blob Storage.
The team at Acushnet knew they didn’t have the necessary expertise in-house to develop the required Java connectors and ensure the correct connection between the systems. Therefore, the company decided to team up with a professional service provider to ensure this project succeeds.
“By selecting OpenText Managed Support Services provided by Ecodocx, Acushnet has been able to achieve all of its objectives in a much more speedy manner. Enhancements that previously took months were delivered in days. The in-house team felt much more confident when deploying changes.
The company wanted to go with the option that would allow getting the most from the knowledge of the in-house team and the expertise of professional OpenText developers, and that was the scalable support offering from Ecodocx.”
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Elliot Kim,
Project Manager, Ecodocx
When Acushnet started looking for a suitable service provider, the Ecodocx team was recommended by several service providers with whom the company had collaborated in other areas in the past.
Based on these recommendations and Ecodocx’s strong expertise in delivering professional and custom development services, Acushnet turned to the Ecodocx team and asked them to support the project.
Both teams sat down and discussed project scope, requirements, and structure. Based on this information, Ecodocx’s experts developed a solution.
The solution addresses the business’s need to use Microsoft Azure Blob Storage to leverage the Hybris Hotfolders to parse and load CSV extracts for packing lists and invoices.
Ecodocx proposed a straightforward option in which the Streamserve application would write PDF files directly to Azure Storage via a REST call.
One of Ecodocx’s experts developed a custom Java output connector using the StreamServe E-business Integration Framework (EIF) Software Development Kit (SDK), also known as the EIFSDK.
The connector was delivered in a way that allowed a BLOB attachment to be generated for every generated PDF. The new Java Outconnector was configured and set up with its own output queue in Design Center.
In addition to the Azure Active Directory authorization method, Ecodocx developed a shared key authorization method to make the process more secure.
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