OpenText Output Manager (formerly Vista Plus Output Manager (VPOM)

Implementation, Integration, Performance Improvement Services

 

 


What is OpenText Output Manager (VPOM)?

 

OpenText Output Manager (formerly Vista Plus Output Manager (VPOM) provides a management and control infrastructure to ensure delivery of output to printers, report archives, or other output devices. The enterprise output management solution provides capture, scheduling, processing, tracking, and routing of output to a variety of output destinations. Regardless of the source or destination, Output Manager manages and distributes information efficiently and reliably to ensure business success.

Product support lifecycle: OpenText Output Manager 6.2 is the latest supported version. If you are running on an elder version, and need upgrade assistance from a trusted OpenText service provider, contact us.

 


Talk to an OpenText Expert Managed Support Services Upgrade Services Advisory Services

 

 

 

OpenText VPOM Architecture

 

 

opentext output manager VPOM solution architecture

OpenText VPOM accepts print streams from a variety of sources (such as OpenText Exstream and OpenText Document Presentment for SAP), applies optional pre-processing, and delivers the output to the appropriate destination devices (e.g., printers). Output Manager provides centralized views of jobs and output devices.

Output Manager monitors and reports the job’s status throughout its lifecycle. Using the job lifecycle concept, the input, process, and output stages can be described by the following workflow activities: job submission, job capture, job scheduling and notification, job processing, and printing.

In general, if the setup is correct, the Output Manager is a “back office” application. Once it is installed and configured, there is no need to continue to interact with the system, other than to monitor and troubleshoot failed jobs.

     

     

    Our Customers

     

     

     

    OpenText OpenText Output Manager (VPOM) Services

     

    We provide services for all versions of OpenText Output Manager and OpenText Exstream (formerly StreamServe Persuasion, OpenText StreamServe, OpenText CCE, or OpenText/HP Exstream Dialogue, Dell/EMC xPression). But before providing any services, we work with you to clarify your objectives. We help you define the requirements you must meet, including those related to your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.

    opentext exstream and VPOM output manager integration services

    Advisory and Consulting Services

    Need some advice on your already implemented OpenText Output Manager (VPOM) application? Do you experience downtime or production issues? Do you have a concern, or would you simply like to hear the feedback from a professional service provider? Schedule an advisory session with us.

     

    Product Training

    Our team provides general and custom training sessions for OpenText Output Manager, transferring knowledge and sharing best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our locations in Europe, or remotely during WebEx sessions.

     

     

    OpenText Output Manager Managed Support Services

    Implementing OpenText Output Manager is only half the battle. The real challenge is to maintain, support, and adapt the solution, its projects, and processes to changing business requirements.

    We help our customers to manage and enhance existing VPOM implementations, deliver new implementations, stay compliant, reduce downtime, improve stability, and keep things running smoothly.

    End-to-End Project Development

    Need to do a project that includes OpenText Output Manager and/or OpenText Exstream, but don’t have the needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule, architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, and post-go-live support.

    OpenText Product Version Upgrade

    Running on an unsupported version of OpenText Output Manager? We can help you upgrade and migrate your existing projects to maintain an optimal IT infrastructure that supports core business functions.

    We can also upgrade your existing OpenText Exstream processes and templates (including StoryTeller, PageOut, xDesign, Exstream Design Manager and Designer).

    Team Augmentation

    We can augment your in-house team’s manpower for short- or long-term engagements. We provide OpenText customers with the expertise, skills, and co-development teams needed to achieve organizational goals and save time.

    Integration with OpenText Products

    We provide a full range of services for OpenText products typically used with OpenText Output Manager, such as OpenText Exstream (StreamServe).

    Integration with Third-party Products

    With deep knowledge of workflows and best practices across different verticals, we offer custom solutions and integrations to meet your business needs (e.g., F5 Networks load balancer, Infor/Lawson M3, SAP IS-U, SAP Banking, SAP IS-TELCO, SAP Ericsson LHS BSCS, SAP Insurance & Guidewire).

     

     

     

     

    Looking for a piece of advice on your OpenText products?

    Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts

     

    Cpontinue reading